Shipping policy

Shipping & Pickup Policy

Thank you for shopping with The Backdoor. Here's what to expect when placing an online order.

Order Processing

Orders are typically packed and shipped the same or next business day.

Processing time is separate from shipping transit time. Delivery estimates may vary depending on the selected shipping method, destination and carrier.

U.S. Shipping

We offer free U.S. Economy shipping on eligible orders of $150 or more.

Certain products have separate shipping rates, as explained below. The free-shipping minimum is evaluated after applicable discounts and before taxes.

Available shipping methods include Economy and Standard shipping. The final shipping options, charges and delivery estimates are displayed at checkout.

Jersey Shipping

Certain jerseys are covered by a separate shipping profile and have their own shipping rates.

Products in this profile currently have a $5 U.S. Standard shipping rate and do not qualify for the standard free-shipping offer.

Orders containing items from multiple shipping profiles may include additional shipping charges, even when the $150 minimum is reached.

Final shipping charges are displayed at checkout.

Shipping Carriers

We primarily ship through UPS. USPS and FedEx may also be used depending on the order and available shipping options.

International Shipping

International shipping may be available for select destinations, with shipping charges paid by the customer.

Shipping availability and applicable costs are determined at checkout.

In-Store Pickup

In-store pickup is available for eligible orders.

Pickup orders are typically ready the same day, depending on product availability and store operations. Please wait until your order is confirmed ready before arriving.

The available pickup location and instructions will be provided during checkout or order confirmation.

Lost or Damaged Packages

Lost packages are generally handled through the shipping carrier.

If your package arrives damaged, please contact us so we can review the situation and discuss the appropriate next steps.

For assistance with a shipping issue, email thebackdoorllcar@gmail.com with your order number and relevant details.

Contact

The Backdoor
106 N Bloomington St, Suite H
Lowell, AR 72745

Email: thebackdoorllcar@gmail.com
Phone: (479) 550-4062